1. Introduction
Welcome to Elegant Queen.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how your information is collected, used, shared, and protected when you visit elegantqueen.pk or use our services.
If you have any questions, contact us at:
📧 elegantqueen.pk@gmail.com
📍 Karachi, Pakistan – DHA Phase 1
📞 +92 317 8044970
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide, including:
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Full name
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Email address
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Phone number
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Shipping & billing address
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Payment details (securely processed by payment providers)
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Messages, inquiries, or feedback
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Account registration details
2.2 Automatically Collected Information
When you browse the website, we may collect:
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IP address
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Browser type
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Device information
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Pages visited
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Cookies & tracking data
2.3 Information from Third Parties
Information may also come from:
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Payment gateways
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Delivery partners
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Social media platforms
3. How Your Information Is Used
Your information may be used to:
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Process and deliver orders
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Improve customer experience
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Contact you for updates or promotions
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Provide customer support
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Enhance website performance
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Prevent fraud and ensure secure transactions
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Comply with legal obligations
4. Cookies & Tracking Technologies
Cookies are used to:
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Store preferences
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Monitor performance
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Improve website security
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Enhance the shopping experience
You may disable cookies through your browser settings, but some features may not work properly.
5. Sharing Your Information
Your information is not sold.
However, it may be shared with trusted service providers such as:
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Delivery companies
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Payment processors
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Website hosting partners
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Marketing or analytics tools
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Legal authorities (if required by law)
All partners follow strict privacy and data protection rules.
6. Data Security
We use industry-standard measures to protect your personal data.
However, no digital system is completely secure, and full protection cannot be guaranteed.
7. Your Rights
You may request to:
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Access the personal data stored
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Update or correct your data
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Request deletion (where applicable)
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Opt out of promotional messages
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Request a copy of your information
For any request, email elegantqueen.pk@gmail.com.
8. Children’s Privacy
We do not knowingly collect information from children under 13.
If such data is identified, it will be removed immediately.
9. Third-Party Websites
Our website may contain external links. We are not responsible for the privacy practices of third-party sites.
10. Changes to This Policy
This Privacy Policy may be updated from time to time.
The latest version will always be available on this page with the updated “Last Updated” date.
11. Contact Information
If you have questions or concerns about this Privacy Policy, contact:
📧 elegantqueen.pk@gmail.com
📍 Karachi, Pakistan – DHA Phase 1
📞 +92 317 8044970

